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FAQ
G.U. Blockchain Cloud FAQ
Terminology
G.U. Blockchain Cloud FAQ
Login
Security
Network Management
Payment
License
Send ETH
How to use
Withdrawal
Terminology
Support
Lunascape for Mobile FAQ
Introduction to Useful Functions
Basic Functions
FAQ
Support
Lunascape for Orion FAQ
Getting Started
FAQ
Customizing Settings
Lunascape Global Help (Europe)
Help Video
Support
G.U. Blockchain Cloud FAQ
FAQ for G.U. Blockchain Cloud
Login
Where can I find my initial Alloc Address?
What is the recommended PC operating environment for G.U. Blockchain Cloud?
How can I sign in with my Google Account that I want to use? I have several Google Accounts.
Security
What kind of blockchain do you use?
Network Management
Where can I find my network?
How can I create the network?
Why is the settlement amount different from the notification?
Blockchain network creation is not completed yet after 10 minutes.
Failed to delete network
How can I create network again after forcing network delete with an error coming up?
Failed to create a network, and also got an error while forcibly deleting it.
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Payment
Can I register credit cards of people other than myself, such as family members?
How can coupon discount reflected on the invoice amount?
How can I change the payment method? (corporate: from credit card payment to invoice payment)
What should I do with the bill that I have no idea about?
How can I change my billing address?
How can I check coupons that I own?
When is the credit card debit date? （What date is the closing of billing cycle?）
How can I change my credit card information?
How can I change to invoice payment (for corporate customers)?
If I delete my network and cancel my membership in the middle of the month, will I be refunded the remaining amount？
How can I register my credit card information?
How to stop the billing or cancel the service?
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License
What should I do when my license is not enough?
How can I change the contents of a purchased license?
How can I cancel the license purchase?
Send ETH
How can I add a second account?
How can I add Ether card to G.U. Smart Wallet?
How can I register blockchain network in G.U. Smart Wallet?
How can I open the port?
How can I get address information? I don’t know the recipient address when sending ETH.
How can I let the other party know my ETH card information?
How is gas rate calculated when sending ETH?
I send ETH by mistake. Could I get a refund for it?
I send ETH and the balance in the sender account is decreasing, but I cannot receive ETH in the receiver account.
How can I cancel my transaction? I sent the wrong amount of money by mistake.
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How to use
I want to install G.U. Smart Wallet
Is there any Wallet support other than G.U. Smart Wallet?
Withdrawal
How can I cancel the service?
Terminology
What is organization account?
Support
Contact
